Customer Service and Support
When you play poker online there may be an occasion you have a question. If this happens, you will want a fast response, not a canned response received days later. Unlike some poker sites, Titan Poker takes customer service very seriously.
To prove Titan Pokers commitment to providing exceptional customer service and support is working, for two years in a row they won the prestigious Gambling Online Magazine's Gold Award! This award is given to the poker site that has provided the Best Online Poker Customer Service and Titan Poker won it in the year 2006 and again in 2007. Titan Poker received this award as a result of hundreds of thousands of Gambling Online Magazine readers and website visitors who voted for Titan Poker.
Gambling Online Magazine is the biggest and most read online gambling market magazine in all of Europe and they have been handing out their awards for the past seven years.
Titan Pokers award winning customer service consistently provides their players with the assurance that Titan Poker makes the customer number one. Titan Pokers dedicated support team is available 24 hours a day, seven days a week, and 365 days a year. And contacting this exceptional team is easy via telephone, fax, and email or through an Online Support chat system in a game.
Plus, so everyone feels comfortable and at ease, Titan Poker's software is available in ten different languages; English, French, German, Italian, Spanish, Polish, Swedish, Norwegian, Danish and Finnish. This means Titan Poker has multi-lingual support services, including email responses and online chat support.
Titan Pokers growth during 2007 went far beyond their wildest dreams which meant at times they were hard pressed to add servers and support services to handle all the player traffic. But handle it all they did, by implementing many improved and expanded capacities, to ensure that all players continued to experience the best in online poker.
Titan Poker is rightfully proud of offering excellent customer service to their players and is committed to continually improve their support services. Titan Poker works hard to guarantee that all of their customer support representatives are knowledgeable, highly skilled, friendly and helpful. And to help reach this goal, they regularly hold training sessions and workshops. These training sessions ensure that all their support staff is constantly updated on current promotions, tournaments and site procedures.
In addition, Titan Poker offers special personalized service for their VIP players. This elite service gives VIP players the opportunity to build a personal relationship with a VIP manager, who will provide them with top priority handling for their requests and special bonuses and rewards. Plus, lucky players who win seats at live tournaments such as the World Series of Poker and the Aussie Millions are also assigned a personal VIP manager. The VIP manager acts as the player’s personal assistant, by coordinating the event, arranging for tours and making reservations for dinners and entertainment. This is just another way Titan Poker is committed to ensuring that the players experience is fun and memorable.
And for average players who haven’t reached VIP status yet, don’t worry, Titan Poker continues to develop their customer support service just for you. By constantly expanding their team of skilled customer service professionals, Titan Poker wants to ensure that all players receive the best possible support, no matter how much or how little they play.
See for yourself why Titan Poker’s award winning staff is tops in the online gaming field, download Titan Poker today!
To prove Titan Pokers commitment to providing exceptional customer service and support is working, for two years in a row they won the prestigious Gambling Online Magazine's Gold Award! This award is given to the poker site that has provided the Best Online Poker Customer Service and Titan Poker won it in the year 2006 and again in 2007. Titan Poker received this award as a result of hundreds of thousands of Gambling Online Magazine readers and website visitors who voted for Titan Poker.
Gambling Online Magazine is the biggest and most read online gambling market magazine in all of Europe and they have been handing out their awards for the past seven years.
Titan Pokers award winning customer service consistently provides their players with the assurance that Titan Poker makes the customer number one. Titan Pokers dedicated support team is available 24 hours a day, seven days a week, and 365 days a year. And contacting this exceptional team is easy via telephone, fax, and email or through an Online Support chat system in a game.
Plus, so everyone feels comfortable and at ease, Titan Poker's software is available in ten different languages; English, French, German, Italian, Spanish, Polish, Swedish, Norwegian, Danish and Finnish. This means Titan Poker has multi-lingual support services, including email responses and online chat support.
Titan Pokers growth during 2007 went far beyond their wildest dreams which meant at times they were hard pressed to add servers and support services to handle all the player traffic. But handle it all they did, by implementing many improved and expanded capacities, to ensure that all players continued to experience the best in online poker.
Titan Poker is rightfully proud of offering excellent customer service to their players and is committed to continually improve their support services. Titan Poker works hard to guarantee that all of their customer support representatives are knowledgeable, highly skilled, friendly and helpful. And to help reach this goal, they regularly hold training sessions and workshops. These training sessions ensure that all their support staff is constantly updated on current promotions, tournaments and site procedures.
In addition, Titan Poker offers special personalized service for their VIP players. This elite service gives VIP players the opportunity to build a personal relationship with a VIP manager, who will provide them with top priority handling for their requests and special bonuses and rewards. Plus, lucky players who win seats at live tournaments such as the World Series of Poker and the Aussie Millions are also assigned a personal VIP manager. The VIP manager acts as the player’s personal assistant, by coordinating the event, arranging for tours and making reservations for dinners and entertainment. This is just another way Titan Poker is committed to ensuring that the players experience is fun and memorable.
And for average players who haven’t reached VIP status yet, don’t worry, Titan Poker continues to develop their customer support service just for you. By constantly expanding their team of skilled customer service professionals, Titan Poker wants to ensure that all players receive the best possible support, no matter how much or how little they play.
See for yourself why Titan Poker’s award winning staff is tops in the online gaming field, download Titan Poker today!
